Products typically ship within two working days.  If there is to be a delay of more than two working days we'll contact you via email.  Shipping method will be either USPS first class or USPS priority depending on weight.

Every item sold carries a 1 year replacement guarantee against defect or severe damage arising from normal use.  If your Lab Rat Rocketry product suffers damage during normal use (including nominal flight and recovery) then contact us via email for a replacement.  Please provide as many details as possible in your message, including pictures of the damage.

Additionally, there is value in damage reports from non-nominal recoveries that result in damage.  If this occurs please contact us via email with as much detail as you can provide, including pictures of the damage, and we may provide a discounted replacement.  These special instances will be decided on a case-by-case basis, and this should not be taken as a guarantee of replacement for damage arising from abnormal use, including non-nominal recovery or damage as a result of cato.

 

This guarantee applies only to the parts supplied by Lab Rat Rocketry, and does not extend to the electronics or any other part of the rocket.